Privacy Policy

Last Updated: 7/22/2025

1. Introduction

DealPay Asia Ltd. ("we", "us", or "our") operates the DealPay Asia platform. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

We collect several types of information:

Personal Information

  • Name, email address, phone number
  • Business information (if applicable)
  • Government-issued identification for verification
  • Biometric data (fingerprint) for authentication

Financial Information

  • Bank account details
  • Payment processor information (Stripe, PayPal, etc.)
  • Transaction history

Technical Information

  • IP address, browser type, device information
  • Usage data and analytics
  • Cookies and tracking data (see our Cookies Policy)

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our Service
  • Process transactions and authenticate users
  • Improve, personalize, and expand our Service
  • Communicate with you about your account
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. Data Sharing and Disclosure

We may share information with:

  • Payment processors (Stripe, PayPal, etc.) to complete transactions
  • Banking partners for verification purposes
  • Service providers who assist with our operations
  • Law enforcement when required by law
  • Business partners in case of merger or acquisition

We never sell your personal information to third parties.

5. Data Security

We implement robust security measures including:

  • End-to-end encryption for financial data
  • Multi-factor authentication
  • Regular security audits
  • Employee training on data protection
  • Secure server infrastructure

6. International Data Transfers

As an Asia-Pacific focused service, your information may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal information
  • Restrict or object to processing
  • Data portability
  • Withdraw consent (where applicable)

To exercise these rights, contact us at [email protected].

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Children's Privacy

Our Service is not intended for users under 18. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the Service or by email.

11. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at [email protected].